Don't Buy this item from ACE PHOTO DIGITAL
Customer Rating: 




FIRST: This item is NOT "all-in-one" - it does NOT have a FAX. After purchasing & this printer, and discovering that it didn't have a fax, I went back to the info on the AMAZON website, & could find absolutely no information on it that would alert a buyer to the fact that this "all-in-one" machine didn't have Fax capability. There also was no information on the box that the printer came in that listed the "all-in-one" capabilities of the machine, so it wasn't until I opened it that I found that it did not include a fax. I immediately returned it to the box - without plugging it in or using it in any way, and contacted the seller - Ace Photo Digital.
SECOND: When I explained the situation to them (via email), they decided that they would accept the return, but I would have to pay the shipping charges, and a hefty restocking fee. On 5/5/10 I called Ace Photo Digital & spoke to Nikki - she agreed that, if I paid the shipping charges, Ace Photo Digital would not charge me a restocking fee.
THIRD: I returned the machine to Ace Photo Digital as I had promised, but Ace renigged on their promise and went ahead & charged me the restocking fee.
LAST: Since the merchandise wasn't as advertised (All-in-One), I feel that I shouldn't have had to pay either the shipping fees or the restocking fee, but Ace Photo Digital went ahead and charged me these fees, even after promising not to. Unfortunately, I found out about this just before leaving on an extended cross-country trip, so was not able to "Rate the Seller", so I'm rating the product & warning prospective buyers about the unethical advertising and selling practices of this vendor: ACE PHOTO DIGITAL