Customer Rating: 
Summary: Lots of good features
Comment: We had a single line system before, but put in a VOIP connection for friends to contact us down
south. The Panasonic two line system is similar to the single line system we had.
/>Voice quality is excellent and connectivity to base station works well even through concrete
walls.
There are a couple of drawbacks people should know in advance. Each handset
stores the call log individually. So each phone tells you you had a missed call. Clearing the log on
one phone does not clear it on the other handsets.
Similarly and even more annoying is
that the phone book is stored in each phone individually - though you can transmit entries from one
phone to another. Since we have four handsets, that means if you enter the number in one handset,
you have to forward it to the other three handsets.
Customer Rating: Summary: Good phone, but room for improvement
Comment: I've had this phone for about a month. I like the phone's many features, especially the speaker
capability built into the handsets, and would buy it again. However, there are a few things, one
especially, that Panasonic could improve on.
(a)Missed call list - While for some
things, the handsets coordinate with each other (e.g., phone #s entered into one handset can easily
be copied to all other handsets; date/time set on one handset sets it on all), when a call is
answered using another phone in the house, it shows as a "missed call" on ALL handsets. IOW, the
handsets do not recognize that the call was answered. Even worse, a call answered on one handset
records as a missed call on ALL other handsets. In addition, deleting missed calls from one handset
does NOT remove them for the others; you must delete them individually from each handset. The phone
can have up to 8 handsets. If I needed more than the 2 handsets that came with it, this malfunction
would cause me not to buy the phone. It's the #1 thing Panasonic needs to fix.
(b)The
clarity of the speaker for the base unit answering machine is poor, to the point that it's often
difficult or impossible to understand the person's name or the phone number they left. Luckily,
unless the caller blocks their ID, the handset captures the number as a missed call, so you can get
it from that, but it may not show the person's name, only part of a company name.
(c)Although the phone is advertised as a "5.8GHz Digital Gigarange", it's not necessarily
"gigarange"; depends on where you put the base unit. I have the base in my basement office. The
location probably accounts for the very short handset range, which is pretty much limited to the
confines of the house. The manual says to put the base unit "high"; e.g., on the 2nd floor of a
2-story, but I have to have it in the office because I have an intelligent fax connected to it that
automatically picks up when it "hears" the fax signal. I did an experiment where I put the unit on
the 2nd floor, and the range increased dramatically (~200%). However, I also compared it's range to
a 20-year-old Panasonic 900MHz cordless, and the new phone's range is only about 30' more than the
old phone. So if you need a LOT of range on the handsets, determine whether it will be convenient or
even possible to put the base in a high position.
(d)The handsets are small (1 7/8" wide by
1 1/8" thick); my hand is big (palm alone is 4" wide x 4 1/4" long), so the handsets are not
particularly comfortable. Panasonic could improve the comfort by putting soft rubber along the edge
and around part of the back.
If you go shopping for a 2-line phone, you will discover
that there's not much out there and few choices in the brick-and-mortar stores (Best Buys, Staples,
Office Depot). Reviews of other 2-line phones show that they all have their quirks, some pretty
serious. The KX-TG6702B is a well short of perfect, but probably better than most.
